Returns & Exchanges
JD Sports offers a flexible return policy allowing you to return unworn items in their original packaging within 45 days of purchase for a full refund or exchange. Please ensure all tags remain attached and you provide a valid proof of purchase to facilitate a smooth transaction.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Package Your Items
Place the items in their original shoebox or apparel packaging, ensuring all original tags are attached and the product is in new condition.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing